Privacy Policy

1. Introduction

Kivellan Infrastructure Ltd ("we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

We are located at 161 Bay St., Toronto, ON M5J 2S1, Canada, and operate under VAT number 750293841 RT 0001. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

  • Contact information (name, email address, phone number, company name)
  • Professional information (job title, business details, project requirements)
  • Communication content (inquiries, messages, feedback, testimonials)
  • Payment information (billing address, transaction records)
  • Any other information you choose to provide through our contact forms, surveys, or direct communication

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website and navigation patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our services
  • Responding to your inquiries and requests
  • Processing transactions and sending related communications
  • Sending marketing communications (with your consent)
  • Analyzing website usage and improving user experience
  • Ensuring compliance with legal obligations
  • Protecting against fraud, security threats, and illegal activity
  • Conducting business analysis and planning

4. Legal Basis for Processing

Under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, we process your personal information based on the following legal grounds:

  • Consent: Where you have explicitly provided consent for specific processing activities
  • Contract Performance: Where processing is necessary to provide services you have requested
  • Legal Obligation: Where required by applicable law or regulation
  • Legitimate Interests: Where processing is necessary for our legitimate business operations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and providing services, subject to confidentiality obligations
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (notice will be provided)
  • Protection of Rights: To protect our legal rights, privacy, safety, or property
  • With Your Consent: For any other purpose with your explicit consent

6. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure socket layer (SSL) technology on our website
  • Regular security audits and vulnerability assessments
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Subject to applicable privacy laws, you may have the following rights regarding your personal information:

  • Access: The right to request and receive a copy of your personal information
  • Correction: The right to request correction of inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information (subject to legal obligations)
  • Portability: The right to receive your personal information in a structured, commonly used format
  • Withdraw Consent: The right to withdraw consent for specific processing activities
  • Object: The right to object to processing of your personal information

To exercise any of these rights, please contact us at office@kivellan.bond or by mail at the address listed below. We will respond to your request within 30 days or as required by applicable law.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize you, remember your preferences, and understand how you use our website.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information about cookies, please visit our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external websites before providing personal information.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Canada, including countries that may not have the same level of privacy protection as Canada. By using our services, you consent to such transfers. We will implement appropriate safeguards, including standard contractual clauses, to protect your information.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete such information. Please contact us immediately if you believe we have collected information from a child.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Kivellan Infrastructure Ltd
161 Bay St., Toronto, ON M5J 2S1, Canada
Email: office@kivellan.bond
Phone: +1 416 597 8899
VAT: 750293841 RT 0001

Last Updated: January 2026

This Privacy Policy is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

Disclaimer: The information on this website is for general informational purposes only and does not constitute legal advice. Kivellan Infrastructure Ltd does not establish a solicitor-client relationship through this website. For legal advice specific to your situation, please consult a qualified solicitor.
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